To request Turkish Airlines wheelchair assistance, follow these steps:
• Contact Turkish Airlines: Get in touch with Turkish Airlines customer service or reservation team as soon as possible after booking your flight. You can do this through the airline's official website, mobile app, or by calling their customer service number 1-844-414-9223.
• Provide Flight Details: Have your flight details ready, including your reservation code, flight number, and departure/arrival times.
• Request Wheelchair Assistance: Inform the airline representative that you require wheelchair assistance for your travel. Specify if you need assistance both at the departure airport and the arrival airport or for any specific legs of your journey.
• Arrive Early: Arrive at the airport well in advance of your flight, as wheelchair assistance can take some time to arrange.
• At the Airport: Upon arrival at the airport, proceed to the check-in counter and let the staff know that you have requested wheelchair assistance. They will guide you through the process and direct you to the designated wheelchair assistance area.
• Boarding and Disembarking: During boarding and disembarking, airline personnel will assist you in moving to and from the aircraft, ensuring your comfort and safety.
• During boarding and disembarking, Turkish Airlines personnel will provide wheelchair assistance, ensuring your comfort and safety while moving to and from the aircraft.
• If you have a connecting flight at an international destination, inform the airline in advance, and they will coordinate with the relevant airport staff to ensure a smooth transfer.
• Turkish Airlines is committed to providing a comfortable and inclusive travel experience for all passengers, including those with mobility limitations or disabilities.
What kind of special assistance you get with TurkishAirlines?
Wheelchair assistance is readily available for passengerswith approved requests, and it is provided as a complimentary service. To ensure a seamless experience, passengers must submit their wheelchair requests at least 48 hours before the scheduled flight time. If there are any other wheelchair assistance requirements, the station facilities will evaluate and accommodate them accordingly.
Turkish Airlines warmly welcomes guide dogs in the cabin,and no charges apply for their presence. Passengers with emotional support dogs and guide dogs can make reservations for their furry companions up to 48 hours prior to departure. During the flight, guide dogs must remain seated uncaged at
the feet of their owners. For travel with guide dogs, it is essential to possess validhealth certificates, identification documents, and vaccination papers. Additionally, by calling Turkish Airlines wheelchair assistance phone number 1-844-414-9223, specific destination countries may necessitate otherrequired documentation, which may be requested during the check-in process. Rest assured that Turkish Airlines is dedicated to facilitating a comfortable and compliant journey for all passengers, including those with assistance and service animals.
